Customer Support

Problems are No Problem.
Please let us know how we can help. You have two convenient ways of contacting us. Also to save our customers time and to keep everyone informed, we have created a problem alert area to the right. If a problem is itemized here, we are aware of it and are working on a solution.

FAQ's
Most problems are very simply to resolve. Click here to check our Frequently Asked Questions to see if your issue or question has been answered before.

Online Support
You can click here and send an e-mail to report your trouble. All e-mails are responded to within 4 hours (usually within 30 minutes) between 8am and 7pm E.S.T. This is the best way to contact us if:

• you are experiencing reoccurring problems to a certain country
• you have questions about the rates
• you have a general question which is not covered in the FAQ section

Toll Free
Toll Free Customer Service is available throughout North America by dialing 1-866-774-4453 (7 days a week, 6:00am-11:00pm PT). Our helpful customer service representatives can provide immediate assistance. This is the best way to contact us if:

• You are experiencing a problem making a call right now